Privacy
What Trident does with data, and where that data sits
Trident runs inside your own Business Central environment. Your charter data stays there. Marvera operates no server it is sent to, and I cannot see it. The only thing that can leave is anonymous operational telemetry, described below. This website sets no cookies. It uses privacy-preserving, aggregate web analytics, and stores whatever you type into the contact form; both are itemised below.
Your data stays in your tenant
Trident installs into your organisation's Business Central environment as an extension. Every charter, schedule line, APA entry, statement and settlement record it creates or reads sits in that environment, under your Microsoft tenant, governed by your own access controls and Microsoft's hosting terms.
There is no Marvera-side copy. I do not receive your business data, do not store it, and have no route to read it. If you open a support case, you decide what to send and what to redact before sending it.
How the fields are classified
Business Central makes every field an extension defines carry a data classification, and the platform enforces it. Trident uses three of them.
| CustomerContent | Charter and APA business data: charters, payment schedules, expense lines, statements, settlement records. Yours, and it stays in your tenant. |
|---|---|
| EndUserIdentifiableInformation | The user IDs on audit fields: who created a record, who changed it, who approved an evidence exception. These identify your own users to your own organisation. |
| SystemMetadata | Operational telemetry: which operation ran, whether it succeeded, how many records it touched. Nothing here names a customer, a vessel, a charter or an amount. |
Telemetry
Trident can emit operational telemetry so I can tell whether the software works: the operation type, the outcome, a record count. Every telemetry field is classified SystemMetadata. No names, no vessel or charter identifiers, no monetary amounts, no document content.
That telemetry is the only thing Marvera can receive from a customer environment, and it is the whole of it.
This website
These pages use Cloudflare Web Analytics to count visits, see which pages are useful and measure page performance. It does not set cookies, use browser storage or fingerprint visitors. The site itself writes nothing to your browser's storage.
The analytics report contains aggregate page views, referring sites, approximate countries, browser and device categories, and performance timings. Cloudflare discards the visitor's IP address at its edge and does not provide Marvera with an identifiable browsing history.
The pages are served by Cloudflare, which also keeps ordinary operational access logs. The analytics above is separate from the contact form and receives none of the name, email address or message entered there.
The contact form
The form on the home page posts to this site and does not open your email client, so the message is stored here and I read it from there. Seven values are written, and that is the complete list.
| Name | What you typed in the name field. |
|---|---|
| The address you gave, used to reply to you and nothing else. | |
| Message | What you wrote. |
| Timestamp | When it arrived. |
| Sender hash | A SHA-256 hash of your IP address. The address itself is never written down; the hash exists only so the form can refuse more than five messages an hour from the same sender. |
| Country code | The two-letter country the request came from, as the host reports it. |
| Browser string | Your user-agent, truncated, so I can tell a real person from a bot. |
The store is a Cloudflare D1 database on the same account that serves this site. Nobody but me reads it. There is no CRM or mailing list, and contact submissions are not copied into the analytics report or to another third party. Nothing you send through the form is used to contact you about anything other than the thing you wrote about.
Write to [email protected] and I will delete your messages from that database and confirm it. You do not have to explain why.
Email, changes, contact
Write to me and I use your message and address to answer you and to work on whatever you reported. No mailing list, no forwarding to third parties.
If this policy changes, the new text appears here with a new date at the top, and pilot customers are told by email whenever the change is substantive. Editorial fixes are not emailed.
Privacy questions go to [email protected].